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What My Clients Mean to Me:

• Clients are the most important people in my business.
• Clients do not depend on me, I depend on them.
• Clients never interrupt my work, they are my work.
• Clients do me a favor when they call; I don’t do them favors by letting them in.
• Clients are part of my business, not outsiders.
• Clients are flesh-and-blood human beings, not cold statistics.
• Clients bring me their wants; I fulfill them.
• Clients are not to be argued with.
• Clients deserve courteous attention.
• Clients are the lifeblood of this and every other business.
• Clients are who I am when I’m not working (so treat them the way I want to be treated myself!).